| Year | 2010 |
|---|---|
| Authors | SOE-TSYR YUAN |
| Paper Title | Yen-Hao Hsieh*;Soe-Tsyr Yuan, 2010.07, 'Modeling Service Experience Design Processes with Customer Expectation Management: A System Dynamics Perspective, ' Kybernetes: the international journal of systems & cybernetics, Vol.39, No.7, pp.1128 - 1144.(SCI)(*為通訊作者) |
| Vol.No | 318926 |
| Date of Publication | 2010-07-01 |
| Reference URL | http://nccur.lib.nccu.edu.tw/handle/140.119/64085 |
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