| Year | 2011 |
|---|---|
| Authors | SHIAW-CHUN SHANG |
| Paper Title | Shari S. C. Shang;Ya-Ling Wu, 2011, 'A Model of Market-Orientation Effects of Customer Relationship Management on Organizational Processes, ' Asia pacific management review, Vol.16, No.1, pp.83-104.(TSSCI) |
| Vol.No | 306472 |
| Reference URL | http://nccur.lib.nccu.edu.tw/handle/140.119/63915 |
