Year 2019
Authors SOE-TSYR YUAN
Paper Title Yen-Hao Hsieh*;Soe-Tsyr Yuan, 2019.03, 'Toward a theoretical framework of service experience: Perspectives from Customer Expectation and Customer Emotion, ' Total Quality Management & Business Excellence,.(SSCI)(*為通訊作者)(本論著未刊登但已被接受)
Vol.No 421962
Date of Publication 2019-03-01