年度	2019
全部作者	苑守慈
论文名称	Yen-Hao Hsieh*;Soe-Tsyr Yuan, 2019.03, 'Toward a theoretical framework of service experience: Perspectives from Customer Expectation and Customer Emotion, ' Total Quality Management & Business Excellence,.(SSCI)(*为通讯作者)(本论着未刊登但已被接受)
卷数	421962
发表日期	2019-03-01