Translation missing: zh_tw.personal_conference.year	2004
Translation missing: zh_tw.personal_conference.authors	蔡瑞煌
Translation missing: zh_tw.personal_conference.paper_title	Tsaih, R.*;Lin, W;Hung, M;Cheng, Y, 2004, 'The Business Process Investigation in the Perspective of Customer Value, ' Shaping Business Strategy in a Networked World, pp.596-603.(*為通訊作者)
Translation missing: zh_tw.personal_conference.url	http://nccur.lib.nccu.edu.tw/handle/140.119/46721
Translation missing: zh_tw.personal_conference.isi_number	243168