Year	2004
Authors	RUA-HUAN TSAIH
Paper Title	Tsaih, R.*;Lin, W;Hung, M;Cheng, Y, 2004, 'The Business Process Investigation in the Perspective of Customer Value, ' Shaping Business Strategy in a Networked World, pp.596-603.(*為通訊作者)
Reference URL	http://nccur.lib.nccu.edu.tw/handle/140.119/46721
ISI Number	243168