Year	2009
Authors	Frank Hung
Paper Title	Hung, W.H.;Hung, S.Y.;Tsai,C.A.;Jiang,S.C., 2009.12, 'Critical Factors Influencing the Extent of Customer Relationship Management Systems Adoption in Hospitals, ' The 9th International Conference on Electronic Business, The Chinese University of Hong Kong.
Date of Publication	2009-12-01
ISI Number	412550