Year 2010
Authors SOE-TSYR YUAN
Paper Title Yen-Hao Hsieh*;Soe-Tsyr Yuan, 2010.04, 'A Quantitative Approach to Measure Customer Expectation for Service Innovation within Service Experience Delivery, ' Pacific Asia Journal of the Association for Information Systems, Vol.2, No.3, pp.1-19.(AIS)(*為通訊作者)
Vol.No 330086
Date of Publication 2010-04-01
Reference URL http://nccur.lib.nccu.edu.tw/handle/140.119/64088