Year | 2013 |
---|---|
Authors | 蔡維奇 代理主任 |
Paper Title | Chi, N. W.*;Tsai, W. C.;Tseng, S. M., 2013.02, 'Customer negative events and employee service sabotage: The mediating role of employee hostility and the moderating roles of personality and group affective tone, ' Work and Stress, Vol.27, pp.298-319.(SSCI)(*為通訊作者) |
Vol.No | 387267 |
Date of Publication | 2013-02-01 |
Reference URL | http://nccur.lib.nccu.edu.tw/handle/140.119/61857 |