Translation missing: en.personal_journal.year	2001
Translation missing: en.personal_journal.authors	HENG-LI YANG
Translation missing: en.personal_journal.paper_title	楊亨利;陳紹元, 2001.01, '顧客導向之企業營運流程改善, ' 管理評論, Vol.20, No.2, pp.161-205.(TSSCI)
Translation missing: en.personal_journal.vol_no	461325
Translation missing: en.personal_journal.publication_date	2001-01-01
Translation missing: en.personal_journal.url	http://nccur.lib.nccu.edu.tw/handle/140.119/27277