年度	2013
全部作者	蔡维奇 代理主任
论文名称	Chi, N. W.*;Tsai, W. C.;Tseng, S. M., 2013.02, 'Customer negative events and employee service sabotage: The mediating role of employee hostility and the moderating roles of personality and group affective tone, ' Work and Stress, Vol.27, pp.298-319.(SSCI)(*为通讯作者)
卷数	387267
发表日期	2013-02-01
参考连结	http://nccur.lib.nccu.edu.tw/handle/140.119/61857