年度	2014
全部作者	杨亨利
论文名称	Hsu, Hung-Pina*;Hsiao, Shu-Ling;Yang, Heng-Li, 2014.06, 'Constructing Customer Social Behavioral Patterns in Service Experience Engineering, ' The International Conference on Service Sciences and Innovation (ICSSI), National Taiwan University of Science and Technology.(*为通讯作者)
发表日期	2014-06-01
ISI Number	484434