尚 孝純
單位主管
姓名 尚 孝純
電子郵件 shari_shang@yahoo.com
聯絡電話 81219
研究專長 企業模式創新,企業系統管理,企業流程管理,變革管理
授課領域 企業模式創新,企業系統管理,企業流程管理,變革管理
學歷 澳洲墨爾本大學 資訊系統 博士
職稱 教授兼系主任
年度 論文名稱
2017 Shari S. C. Shang;Ya-Ling Wu;Amber Y. J. Sie, 2017.04, 'Generating Consumer Resonance for Purchase Intention on Social Network Sites, ' Computers in Human Behavior, Vol.69, pp.18-28.(SSCI), 412474
2017 Shari S. C. Shang;Ya-Ling Wu;Eldon Li, 2017.03, 'Field Effects of Social Media Platforms on Information Sharing Continuance: Do Reach and Richness Matter?, ' Information and Management, Vol.54, No.2, pp.241-255.(SSCI), 412458
2016 Shari S. C. Shang;Chen-Yen Yao;Yun-Chen Yu, 2016.12, 'The Retention of Customer Relationships after Mergers and Acquisitions, ' Corporate Management Review, Vol.36, No.2, pp.65-104.(TSSCI), 412459
2015 Shari S. C. Shang;Chen-Yen Yao;Da-Ming Liou, 2015.03, 'The effects of knowledge interaction for business innovation, ' R&D Management,.(SSCI)(本論著未刊登但已被接受), 412456
2013 Ya-Ling Wu;Shari S. C. Shang, 2013.10, 'Do Happier Customers Generate More Profits? An Analysis of Customer Contribution in a Bank, ' Asia pacific management review, Vol.18, No.4, pp.391-406.(TSSCI), 406870
2013 Ya-Ling Wu;Shari S. C. Shang, 2013.09, 'Measuring Process Capital from a System Model Perspective, ' Business Process Management, Vol.19, No.4, pp.662-679.(SCOPUS), 412457
2012 Shari S. C. Shang, 2012.10, 'Dual strategy for managing user resistance with business integration systems, ' Behaviour & Information Technology, Vol.31, No.9, pp.909-925.(SSCI), 406869
2011 Shari S. C. Shang;Eldon Y. Li;Ya-Ling Wu;Oliver C.L. Ho, 2011.01, 'An examination of web 2.0 service models: a knowledge-creating perspective, ' Information & Management, Vol.48, No.4-5, pp.178-184.(SSCI), 328407
2011 Shari S. C. Shang;Ya-Ling Wu, 2011, 'A Model of Market-Orientation Effects of Customer Relationship Management on Organizational Processes, ' Asia pacific management review, Vol.16, No.1, pp.83-104.(TSSCI), 306472
2010 Shari S. C. Shang;Shu-Fang Lin, 2010.12, 'People-driven Processes in Customer Relationship Management, ' Service Industries Journal, Vol.30, No.14, pp.2441 - 2456.(SSCI), 290469
2010 Shari S. C. Shang;Shu-Fang Lin, 2010.03, 'A model of intellectual capital management capability in the dynamic business environment, ' Knowledge Management Research & Practice, Vol.8, No.1, pp.15-23.(SSCI), 306471
2010 Shari S.C. Shang;Shu-Fang Lin, 2010.03, 'The Critical Success Factors of Software Localization, ' Asia pacific management review, Vol.15, No.1, pp.57-77.(TSSCI), 306470
2010 Shari S. C. Shang;Shu-Fang Lin, 2010.02, 'Barriers to Implementing Information Technology Infrastructure Library: A Multi-case Study on the Service-based Industry, ' Contemporary Management Research, Vol.6, No.1, pp.53-72.(Ulrich''s periodicals), 252976
2010 Shari S. C. Shang;Se-Hwa Wu;Chen-Yen Yao, 2010, 'A Dynamic Innovation Model for Managing Capabilities of Continuous Innovation, ' International Journal of Technology Management, Vol.51, No.2, pp.300-318.(SSCI), 306593
2009 Shari S.C. Shang;Shu-Fang Lin, 2009.10, 'Understanding the Effectiveness of Capability Maturity Model Integration by Examining the Knowledge Management of Software Development Process, ' Total Quality Management & Business Excellence, Vol.20, No.5, pp.509 - 521.(SSCI), 265196
2009 Shari S. C. Shang;Shu-Fang Lin;Ya-Ling Wu, 2009.06, 'Service Innovation through Dynamic Knowledge Management, ' Industrial management and data systems, Vol.109, No.3, pp.322-337.(SCIE), 290508
2009 Shari S. C. Shang;Se-Hua Wu;Chen-Yen Yao, 2009.01, 'The application of the complementarity concept in the management of IT capital: Learning from cases of CRM systems Journal of Information Management, ' Journal of Information Management, Vol.16, No.1, pp.185-204.(TSSCI), 280835
2008 Shari S. C. Shang;Ping-der Huang, 2008.09, 'Examining Measurements of Process Capital - Multiple Case Study on CRM Processes in Financial Industry, ' Journal of Learning and Intellectual Capital,.(inderscience), 252971
2007 Shari S.C. Shang;Ya-Ling Wu, 2007, 'Building a Composite Model of Business Process Management with System Development Life Cycle: An Action Research on Multiple Systems, ' Journal of Information Management-Concepts, Systems, and Applications, Vol.9, No.2, pp.1-22., 252991
2005 Shari S. C. Shang, 2005, 'A Comparative Study of Users’ Role in ERP Software and BPM Software Implementation, ' Journal of eBusiness, Vol.7, No.4, pp.351-371.(TSSCI), 253000
2005 Shari S. C. Shang;Peter Seddon, 2005, 'Managing Process Deficiencies with Enterprise Systems, ' Business Process Management Journal, Vol.13, No.3, pp.405-416., 252996
2002 Shari S. C. Shang;Peter B. Seddon, 2002, 'Assessing and Managing the Benefits of Enterprise Systems: the Business Manager’s Perspective, ' Information Systems Journal, Vol.0, No.12, pp.271-299.(SSCI), 144735
年度 論文名稱
2014 Shari S. C. Shang;Amber Y. J. Sie, 2014.08, 'An empirical study of the gratifications of customer resonance on purchase intention, ' Proceedings of the 20th Americas Conference on Information Systems, AMCIS.,
2013 Shari S. C. Shang;Kuan Yu Lin, 2013.08, 'An Understanding of the Impact of Gamification on Purchase Intentions, ' Proceedings of the 19th Americas Conference on Information Systems, AMCIS.,
2013 Shari S. C. Shang;Pin-Jiun Chen, 2013.08, 'Understanding customer perceptions of e-service deviations, ' Proceedings of the 19th Americas Conference on Information Systems, AMCIS.,
2012 Shari S. C. Shang;Junyi Wu, 2012.08, 'An examination of first-mover (dis)advantages of ICT-driven innovation in the service industry, ' Proceedings of the 18th Americas Conference on Information Systems, AMCIS.,
2010 尚孝純*, 2010.08, 'Strategies for Leveraging IT-enabled Service Innovation in Intensively Competitive Market, '.(*為通訊作者),
2009 Shari S. C. Shang;Tzu-Yuan Ho;Meng-yu Chen, 2009.12, 'An understanding of determinants of Web traffic, ' WEB 2009, AIS.,
2008 Shari S. C. Shang;Se-Hwa Wu;Chen-Yen Yao, 2008.08, 'The Management of Resource Complementarity for Continuous Innovation in SMEs, ' Proceedings of the 2008 Academy of Management Meeting (AOM 2008).,
2008 Shari Shang;Se-Hwa Wu;Chen-Yen Yao, 2008.07, 'A Dynamic Innovation Model for Managing Capabilities of Continuous Innovation, ' Proceedings of the Portland International Conference on Management of Engineering and Technology, the Portland International Conference on Management of Engineering and Technology.(EI),
2007 Shari S.C. Shang;Chih-hsien Hsu, 2007.08, 'Reap from ERP Systems – The Management of Absorptive Capacity in Post-ERP Implementation, ' Americas Conference on Information Systems (AMCIS 2007).,
2006 Shari S. C. Shang;Kai-hsiang Liao, 2006.08, 'Understanding the Inflexibility of Process Integration, ' Americas Conference on Information Systems (AMCIS 2006), Americas Conference on Information Systems.,
2005 Shari S. C. Shang, 2005.08, 'A Study on the Impacts of the Fit of Enterprise Systems on International Organization Operations, ' American Conference on Information Systems (AMCIS 2005).,
2004 Shari S. C. Shang;Y. Lo, 2004.12, 'The Impacts of Fit in Enterprise Systems on the Operations of International Organizations, ' Proceedings of The Third Workshop on e-Business, Association of Information Systems.,
2004 Shari S.C. Shang;Tim Su, 2004.09, 'Understanding User Resistance in Enterprise Systems Implementation, ' International Conference on Enterprise Systems and Accounting (ICESA), International Conference on Enterprise Systems and Accounting (ICESA).,
2004 Shari S. C. Shang;Tim Su, 2004.08, 'Managing User Resistance in Enterprise Systems Implementation, ' American Conference on Information Systems (AMCIS), American Conference on Information Systems (AMCIS).,
2004 Shari S.C. Shang;Peter Seddon, 2004.07, 'Enterprise Systems Benefits: How Should They Be Assessed?, ' Associate of Information Systems, 2004 Asia Pacific Conference on Information Systems (PACIS).,
2003 Shari S. C. Shang;Peter B. Seddon, 2003.11, 'The Risks of Changed Process with Enterprise Systems, ' Prceedings of the 14th Australasian Conference on Information Systems, Australia.,
國家 學校名稱 系所 學位
澳大利亞 澳洲墨爾本大學 資訊系統 博士
美國 美國紐約理工學院 電腦科技 碩士
經歷類別 服務機關名稱 單位 職務
校內兼職 資訊管理學系 系主任
校內兼職 國際經營管理英語碩士學位學程 學程主任
校內兼職 商學院 副院長
校內兼職 商學院 副院長
校內兼職 國際經營管理英語碩士學位學程 學程主任
校內兼職 商學院國際事務辦公室 主任
校內本職 資訊管理學系 教授
經歷一覽 BNF Consulting, Australia Customer service Lead consultant
經歷一覽 IBM Greater China Global Consulting Consulting Manager
經歷一覽 KPMG Peat Marwick Consulting Consulting manager/MIS manager
經歷一覽 American Institute of CPAs, USA MIS department Project manager
類別 年度 獎項名稱 頒獎單位
校內 102 資深優良教師 (10年) 國立政治大學
校內 99 學術研究成果國際化優等研究獎 政治大學
校內 98 優良數位學習課程 教務處
校內 97 優良數位學習課程 政治大學
校內 97 優良數位學習課程 政治大學